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Learning and Development Coordinator

  1. Bishop's Lodge
Company Description

About Bishop’s Lodge, Auberge Collection

A legendary landmark re-imagined, Bishop’s Lodge, Auberge Collection is a luxurious and soulful retreat steeped in heritage in Santa Fe, New Mexico. Set on 317 secluded acres bordering Santa Fe National Forest and just minutes from downtown, the 98-room resort invites guests to connect with nature with organic adobe architecture that invokes rich New Mexican heritage and conveys a genuine sense of place. Amenities include a collection of exhilarating outdoor experiences, historic horse stables, fitness center, pool, onsite stream for fly fishing casting lessons, healing arts experiences at Stream Dance Spa and several dining venues, including the resort’s signature restaurant SkyFire. Expansive indoor and outdoor event space includes The Hall with 3,200 square feet of meeting space and the historic Lamy Chapel and Lawn, featuring dramatic views of the Tesuque Valley. The recently unveiled Bunkhouse is ideal for family gatherings with 12 individual bedrooms.

For more information: auberge.com/bishops-lodge/

Follow Bishop’s Lodge, Auberge Resorts Collection on Facebook and Instagram @BishopsLodgeAuberge


Job Description

Bishop’s Lodge is seeking a passionate and organized Learning & Development Coordinator to support the growth, engagement, and development of our team members. Reporting to the Director of Talent & Culture, this role plays a key part in executing learning initiatives that strengthen leadership capability, elevate service standards, and support career progression across the property.

This position blends training coordination, facilitation, and administrative excellence with culture-building and team member development. The ideal candidate is people-focused, detail-oriented, and excited to help create meaningful learning experiences that enhance both team member performance and the guest experience.

Key Responsibilities

Training & Onboarding

  • Coordinate and facilitate new hire orientation to ensure a welcoming, brand-aligned onboarding experience

  • Partner with department leaders to support structured onboarding and skills training

  • Schedule and manage logistics for property-wide training sessions and workshops

Learning Program Support

  • Work closely with the Director of Talent & Culture to support leadership development and property learning strategies

  • Assist in the delivery of core learning programs including service standards, compliance, brand training, and operational excellence

  • Support development initiatives such as cross-training, rotational learning, and internal growth pathways

Administrative & Systems Support

  • Maintain accurate training records, completion tracking, and documentation within HRIS/LMS platforms

  • Prepare training materials, presentations, communications, and reports

  • Monitor training participation and provide reporting on learning metrics and outcomes

Team Member Development

  • Serve as a point of contact for team members seeking development opportunities

  • Support career pathing conversations and internal mobility initiatives

  • Assist with performance development tools and talent review processes as needed

Culture & Engagement

  • Support property initiatives that promote a culture of learning, recognition, and engagement

  • Assist in coordinating workshops, team events, and leadership forums

  • Reinforce service culture and leadership behaviors through learning touchpoints

Other duties as assigned

 


Qualifications

  • 1–3 years of experience in Learning & Development, Human Resources, Training, or Hospitality operations

  • Hospitality or luxury service environment experience preferred

  • Comfortable facilitating group sessions and engaging diverse audiences

  • Strong organizational, administrative, and time management skills

  • Excellent written and verbal communication skills

  • Proficiency in Google Suite; experience with HRIS or Learning Management Systems preferred


Additional Information

About Auberge Collection
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.

For more information: auberge.com

Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge

About Friedkin
Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.

Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.

The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.

For more information, please visit www.friedkin.com

Juniper Bishops Employment LLC is an Equal Opportunity Employer, M/F/D/V. Juniper Bishops Employment LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Juniper Bishops Employment LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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