Esperanza is located in the private residential community of Punta Ballena, near Cabo San Lucas. The five-star resort features 59 casita-style rooms and 96 spacious one- to four-bedroom villas with ocean and garden views, offering guests a barefoot luxury experience infused with the spirit of Baja California. The resort also boasts six restaurants, including the signature oceanfront Cocina del Mar with intimate open-air terraces overlooking the sea, The Spa at Esperanza, four stunning swimming pools, tennis courts, access to world-class golf courses, a kids' club, a full-service pet program, and an Auberge Adventures menu of exclusive Cabo land and sea experiences.
At Auberge we believe in Enriching the lives of our Team Members, Guests and Community. We are in search of a diverse leader for the role of Director of Talent & Culture who will sew Enrichment into the fabric of our growing luxury hospitality brand! This exceptional leader will promote an inviting, positive and inclusive work environment; using their expertise to implement programs and processes that truly enrich the lives of our Team Members!
What will you do? Be a Thought Partner
Act as a collaborative and strategic partner to the General Manager and the Executive Committee Members for strategizing the hotel’s goals, developing and implementing process improvement, ensuring appropriate staffing levels, coaching performance and delivering heartfelt service.
Lead Talent Management
Attract top talent to join our organization by being the champion of our brand’s culture and values. Ensure effective staffing strategies with leaders. Keep a finger on the pulse of the local talent pool. Identify educational institutions and attend career fairs to build a pipeline of eager hospitality professionals. Create a seamless and inclusive onboarding process for all new Team Members.
Develop a competitive compensation structure that attracts and retains top talent.
Support succession work aligned with the overall Talent Management strategy.
Culture Creator
Demonstrate a passion for the team by spending time in each department, attending daily rallys and walking spaces. Exhibit a collaborative approach with peers and managers by exchanging ideas and valuing each Team Member’s individual opinion. Create a feedback loop where Team Members' concerns are heard and actioned.
Use your creativity and ingenuity to build events calendar, recognition programs and incentive programs that keep the Team Members engaged and connected to our brand. Keep communication thriving by keeping Team Members “in the know” using any and all methods, ensuring all messaging aligns with the brand.
Maintain a deep understanding of organizational culture using metrics connected to engagement and retention; actively work to identify opportunities for improvement
Learning and Development
Prioritize Auberge L&D initiatives by championing, organizing and leading Team Member trainings. Work with leaders and team members to develop their service skills and product delivery.
Financial Acumen and Subject Matter Expertise
Utilize sound financial decision making to ensure budgets are in place and adhered to that provide the Team with necessary resources for events and programming
Demonstrate subject matter expertise by ensuring compliance to mandatory laws; be proactive to upcoming changes for the city, state, and federal labor statutes that impact our business and team.
Skillfully address employee relations issues, investigations, and conflict resolution in alignment with Auberge ENRICH values, always fostering a respectful and heartfelt environment.
A minimum of (5) five years of progressive HR Generalist responsibilities, preferably as a Director within a luxury resort environment
Experience working within Human Resources in a hospitality environment preferred
SHRM Certification preferred, though not required
Advanced knowledge of state and federal labor laws, statutes and acts
Strong HRIS/HCM/Payroll system experience
Bilingual, Spanish & English is required
About Auberge Collection
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.
For more information: auberge.com
Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge
About Friedkin
Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.
Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.
The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.
For more information, please visit www.friedkin.com