Susurros del Corazón, Auberge Collection, is a vibrant oceanfront enclave set between jungled cliffs and a pristine stretch of shoreline overlooking Bahía de Banderas in Punta de Mita on Mexico’s Pacific Coast. The resort offers 82 ocean-view studios, casitas, and suites, along with 30 two- to five-bedroom casas and oceanfront residences, highlighted by a seven-bedroom signature villa. The resort is home to several dining venues, including Casamilpa, a signature restaurant featuring Mediterranean cuisine with Mexican influences, La Boquita, an open-air taqueria, as well as a pool bar, private cabanas, and captivating epicurean experiences exploring global flavors. ONDA, Wellbeing by Auberge, is a sanctuary where joy fuels wellness, inviting a holistic experience that beckons the rhythmic energy of the waves. Three infinity-edge pools cascading down to the beach and Morritos Kids Club create a haven for relaxation and family memories. An array of unscripted adventures and experiences invite exploration, celebrating Mexico’s rich culture and embodying the playful spirit of a luxuriously relaxed surf retreat in an unspoiled oceanside oasis.
For more information: auberge.com/susurros.
Connect with Susurros del Corazón, Auberge Collection on Instagram @SusurrosAuberge and #AlwaysAuberge.
Join our family as Director, Talent & Culture and become one of the authors of our story. As an Executive Committee member, you will lead the Talent & Culture function of Susurros del Corazon. This role will serve as the HR business partner to the General Manger with a focus on driving service excellence.
Please note that this is not an exhaustive list of everything that needs to be done! Within the Auberge family, our talent always finds new ways to look after the business, their guests, and their team-members.. Within this, the key responsibilities for this position are:
The key responsibilities for this position are.
Development of the annual Talent & Culture property strategy including all areas of the employee lifecycle.
Recruiting: manage selection processes and onboarding, ensuring the employment experience begins in selection.
Benefits (local annual benefits enrollment, billing/reconciliations, on-going Q&A, FMLA/LOA processing and compliance).
Internal communication.
Performance Management: manage 90 day and annual review processes.
Learning & Development: facilitate a great onboarding experience, facilitate the Management Development Program, deliver Leadership Training Series content, ensure compliance with national and state/local training requirements, monitor Personal Development Plans for all managers, participate in annual Talent Review processes.
Total Rewards: partner with finance and GM on offer preparation, and ensuring a total rewards package that is locally competitive and attractive.
Member of Executive Committee, with a focus on driving service excellence.
Champion our Social Purpose.
Develop and manage annual T&C property budget; partner with Director of Finance to measure and monitor productivity.
Triage employee issues (performance, employee relations).
Engagement surveys: administer annual and on-going pulse surveys, facilitate action plan development and follow-up for on-going improvement of the overall employee experience.
Deploy Auberge-wide talent & culture initiatives.
On-site administration (compliance with federal and state labor law, including EEO, wage & hour, exchange visitors, regulatory agencies).
- Bachelor’s Degree or Diploma in business administration or similar.
- T&C previous experience.
- Luxury standards experience.
- Experience in completing administrative tasks, including reporting, budgeting, and project management.
- Local, Mexico area, US or European experience preferred.
- English language competency.
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.
For more information: auberge.com
Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge