Senior Food and Beverage Manager

We are seeking a dynamic and passionate leader to oversee and shape the service and culture of our dining operations. As a creative and energetic team leader, you will ensure an exceptional guest experience by setting and maintaining high service standards, while motivating and guiding team members.

Key Responsibilities:

• Service Leadership: Lead and influence the service culture of the restaurant and bar to consistently deliver an outstanding guest experience.
• Operations Management: Oversee day-to-day dining operations, ensuring seamless service delivery and exceptional quality.
• Team Development: Provide continuous training, coaching, and support to the team to uphold service standards and foster a positive, high-performance culture.
• Quality & Guest Satisfaction: Regularly monitor guest satisfaction trends and service quality, making adjustments as needed to meet and exceed expectations.
• Revenue Maximization: Implement marketing strategies and up-selling techniques to enhance guest satisfaction while driving overall revenue growth.
• Staffing & Training: Hire, train, and supervise hourly employees as well as F&B Managers and Supervisors, ensuring high standards of performance and engagement.
• Financial Oversight: Manage the restaurant and bar's budgeted revenue, track financial performance, and update forecasts as needed.
• Catering & Event Sales: Actively drive catering revenue by collaborating with the Sales team and working closely with Catering and Sales teams to optimize opportunities.
• Guest Reservations: Partner with Residential and Guest Services to capture hotel guest reservations and promote restaurant bookings.
• Community Engagement: Build and maintain relationships with local community organizations to drive traffic and business into the restaurant.
• Labor Management: Oversee payroll and labor forecasting to meet budgeted labor expenses throughout the year.
• Culinary Collaboration: Collaborate with the culinary team to monitor menu quality, provide feedback, and ensure seasonal menu updates are aligned with guest expectations.
• Marketing & Digital Presence: Work with the Marketing team to ensure the restaurant’s digital presence is up-to-date, with accurate menus, marketing collateral, and promotions to drive restaurant and bar reservations.
• Service Excellence: Actively train and enforce ARC service standards, regularly testing and developing team proficiency in delivering exemplary service.
• Industry Trends & Marketing Strategy: Research industry trends and competitive sets, using this information to drive targeted marketing strategies for the restaurant and bar.
• POS System Management: Ensure the POS system is fully accurate, including pricing, programming, modifiers, and inventory controls.
• Inventory Control: Manage wine lists, liquor, and beverage inventories, ensuring proper menu placement and accuracy in stock levels.

Madeline Hotel & Residences, Auberge Resorts Collection is proud to be the only Forbes Travel Guide five-star resort in the historic community of Telluride, Colorado. Named one of the Top 10 in the U.S. by Travel + Leisure, this luxurious property blends Auberge’s distinctive flair for authentic and elevated experiences with the local flavor of the destination. Surrounded on three sides by the dramatic 14,000-foot peaks of the San Juan Mountains, Madeline has become the region's premier year-round basecamp for alpine adventure. Our talented team is world-class with a strong commitment to service standards and a passion for creating unique and authentic experiences.  Employment at The Madeline encompasses both professional enrichment and competitive benefits, including: team member rates, team member discounts, ski and wellness reimbursement and tuition reimbursement. 

The targeted compensation range for this full time year round, exempt position is $80,000- $85,000. The position offers a competitive compensation package presented by Auberge Resorts Collection.

• A minimum of three years' experience in a Senior F&B Manager or Restaurant General Manager role.
• Proven success in driving profitable operations and managing high-performing F&B teams.
• Extensive experience in executing events in various settings, with a keen eye for detail and quality.
• Strong financial management skills, including experience with financial reports, analysis, and budgeting.
• Excellent communication skills, with a demonstrated track record of attention to detail and effective leadership.
• Ability to lead by example and uphold high service and operational standards.

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.