Join our team as Director, Revenue Optimization. As part of the Auberge family, you will be responsible for the development and execution of revenue strategies that achieve optimal top-line revenue, enhanced profitability, and gained market share for the iconic Cambridge House, Auberge Resorts Collection. The Director, Revenue Optimization will provide leadership, identify statistically relevant trends, and create recommendations to the hotel Sales & Marketing and Executive teams in the areas of pricing and distribution channel strategy. This high-visibility leadership position will be on the front lines of Auberge’s exciting growth in Europe.
Work collaboratively with the property revenue generation team to analyze report metrics and implement an effective revenue strategy
Creation and execution of a luxury pricing strategy by suite type
Utilize transient KPI reports to identify booking trends
Deep understanding of the hotel's defined competitive set(s) as well as the property positioning within the respective set(s)
Work with a digital marketing team to develop an on-going marketing plan aimed at both long-term positioning as well as short-term need generation tactics
Lead weekly revenue strategy meeting to collaborate, influence decisions, and execute plans
Create and maintain day by day room revenue forecasts
Effectively communicate challenges that arise in either property performance or processes and develop a plan to correct
Influence change and demonstrate a sense of accountability and command during all interactions with key stakeholders on property, regional and home office, as well as ownership
Create and execute an electronic distribution merchandising strategy for effective pricing, content, positioning, relationships, and marketing programs
Monitor all electronic distribution sites on a consistent basis to ensure all leisure rates and suite categories are loaded and bookable
Leverage Ideas RMS system to identify booking trends outside typical booking window and make necessary corrections
Produce daily, weekly, monthly reporting suite (pace, segmentation, channel, etc) to make pricing decisions
Work directly with the revenue generation team and key stakeholders to ensure ancillary revenue objectives are met
An exclusive sanctuary where the timeless elegance of London's storied past meets the vibrant pulse of modern British life, Cambridge House anchors an esteemed list of European Auberge Resorts properties.
Developed by the Reuben brothers, this elegant project is nestled between the tranquil expanse of Green Park and the lively allure of Shepherd Market, our uniquely Mayfair hotel, complemented by a private members' club, offers a harmonious blend of retreat and gathering space all offering buzzy food and beverage and stunning design lead by Europe’s leading architecture and interior design voices. This majestic Georgian mansion and Grade 1-listed Palladian-style townhouse are being thoughtfully transformed into a 102-room hotel, preserving its rich heritage while presenting London's most desirable new restaurants, bars, spa, and private members club that are perfectly attuned to the pulse and style of modern London life.
- Minimum 5 years of luxury hotel leadership experience in Revenue Management in London
- Confidence in working directly with ownership groups and key internal executives to articulate strategy, gain alignment, and execute plans to drive performance
- Well-versed in revenue management & distribution technologies (PMS, RMS, CRS)
- Pre Opening experience with new built projects is highly beneficial.
- Growth mindset and positive competitive spirit
- Must be highly organized and detail oriented, with strong analytical skills
- Proficient in email, document, spreadsheet, and presentation software, as well as an aptitude for learning new systems quickly
- Ability to adapt and re-prioritize highest impact tasks in a fast-paced and dynamic environment
- Previous experience with a luxury property strongly preferred
- Experience with Opera PMS, SynXis CRS, and Ideas RMS preferred
- Experience with Google Workspace (Gmail, Sheets, Docs, Slides)
- Ability to live and work in the United Kingdom without sponsorship
Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.
Our mission is to be the best-loved operator of one-of-a-kind luxury properties and experiences. Auberge is a family of intimate, one-of-kind hotels and resorts that define an approachable style of luxury in both product and service that resonates with the curious modern traveller. Passionately local, experience-led, romantic, and stylish, these hotels hum with a vibrancy that is both refined and relevant.
Auberge Resorts LLC is an Equal Opportunity Employer, M/F/D/V. Auberge Resorts LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Auberge Resorts LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.